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RETURN & EXCHANGE POLICY
EASY RETURNS & EXCHANGES
After service is just as important to us as the service with a sale. If you are ever dissatisfied with an item you purchased, we guarantee an easy return or exchange experience - whether you purchased in-store or online. Long Shotz offers a 30-day commitment on all unopened or unused products, returned in new, saleable condition. Please bring your original receipt to our location, and we will guarantee you leave a happy and satisfied customer.
In order to be eligible for return or exchange the item must meet all of the following criteria:
Item(s) must be in the original packaging
Item(s) must be unused.
Item(s) must be in new/saleable condition.
Packing slip and the Long Shotz confirmation email are required to process the return. Please bring the documents to the store with the return.
Return the item(s) to Long Shotz or by mailing the item(s) to our address:
Lond Shotz Driving Range & Golf Academy
53139 Hwy 21
Sherwood Park, AB
If you have questions regarding your online purchase, please email or call 1-780-449-4711 and we'll provide you with the information you need.